Service

We understand your need to ensure
your business continues to run smoothly.

With our national network of specialist Welbilt trained field engineers and authorised service partners, your dedicated direct telephone line to our Service Centre and the option of a 7-day a week cover, our service contracts offer much more than just added peace of mind.
 

ONE Welbilt service contract covers ALL your needs:

Gold Service Contract - 12 months

Our most inclusive and comprehensive service package:

• 08:00am - 18:00pm, dedicated direct phone line, 7-days per week
• 24-hour target response time
• Out of hours answerphone messaging service
• Covering all callout, labour and parts during contract
• Includes annual maintenance visit to check equipment health, emissions, and  operator knowledge in use and cleaning.

Silver Service Contract - 12 months

Just the right amount of cover, when you need it most: 

• 08:00am - 18:00pm | dedicated direct phone line,5-days per week (Monday - Friday)
• 48-hour target response time
• Out of hours answerphone messaging service
• Covering all callout, labour and parts during contract.

For a limited period, Welbilt’s comprehensive equipment health check offer, available from as little as £99

Designed to minimise downtime and to ensure your Welbilt equipment is operating in both an efficient and effective way, an equipment health check can be vital to the ongoing function of your kitchen.

For a low, fixed price, an authorised and factory trained Welbilt engineer will complete a full health and operational safety check on your equipment, including:

• Installation and electrical supply
• Integrity of door seals and safety circuit
• Power output and emissions check
• Cooling and air circulation
• Control panel and programming

10% discount on parts if required*
Following the check, a certificate of completion will be issued, along with the full report detailing the condition of the equipment and recommendations of any further work that maybe required. Additional work can be undertaken while our engineer is on site.

* Terms and Conditions apply. Discount applied to list price. Price includes first hours labour to complete health check.