Service

If you have a query with our Service, please complete the attached form & submit to us. We will record your concerns & respond to your enquiry directly.

manitowoc.force.com/CustomerFeedbackForm

UK Customer Service Centre

We strive to provide a comprehensive professional service when ordering Equipment Parts & Accessories from Welbilt. This is where our dedicated Customer Service Centre Team is available to help you with any Equipment and Spare Parts ordering or Service issues that you may have. All you need to do is contact our Team who will assist you in resolving any concerns you may have.

UK Service Team
Email: service.uk@welbilt.com
Telephone: +44 (0)1483 464902
Opening Hours: 08.00 – 18.00 Monday to Sunday

Service Administration​
Email: cs-operations.uk@welbilt.com
Telephone: +44 (0)1483 464914
Opening Hours: 08:45 – 17.15 Monday to Friday

Equipment Sales Team
Email: sales.uk@welbilt.com
Telephone: +44 (0)1483 464901
Opening Hours: 08:45 – 17:15 Monday to Friday

Spare Parts Sales Team
Email: spares.uk@welbilt.com
Telephone: +44 (0)1483 464903
Opening Hours: 08:30 – 17:15 Monday to Friday

For any escalated issues, please contact one of the senior team:

 

The team will endeavor to respond to you with any concerns as quickly as possible, for all customer complaints an update will be provided within 5 working days.

As part of the Welbilt group, we work closely with many suppliers and distributors around the world, to help you find the solution you need today and to meet your goals for the future.