All Welbilt UK Masterclasses and on-site culinary support and equipment training sessions are suspended until further notice. However, we have measures in place to support our customers in the continued use of their Welbilt equipment.


For culinary and equipment training, we are happy to continue supporting our customers over the phone, or digitally, via video calling.

In addition to this, we’d like to direct our customers to some of the many resources available on our website, including Merrychef Ready Recipes,

with over 600 free-to-download recipes (, visit the Convotherm video library to view an archive of useful tips and guides (, or the Welbilt YouTube channel, containing thousands of great training videos (


Sign up to our Free Culinary Masterclasses and find out more about our Advanced Cooking Technology

Get the opportunity to see some of Welbilt's world renowned brands in action by attending one of our Masterclasses.

Sign up for a free masterclass today and learn more about Merrychef speed cooking delivering fresh, hot food on demand. Odourless and smoke free, this is the perfect choice from coffee shops to global chains. If you are looking for a solution to delivering quality food on the go products, then the Merrychef brand has the right product for you.

See how we cook Panini's in under 45 seconds in our Merrychef e2S, deliver freshly baked croissants in the small footprint of a Merrychef e3 through to cooking a full English breakfast in 90 seconds in the Merrychef e4 model. Prepare to be amazed at the speed and quality of food delivered in our British manufactured Merrychef brand. 

We will also be demonstrating the flexibility, versatility and the unique features of our range of combi-steamers with our Convotherm brand. 

Convotherm combi -steamers offer a unique Advanced Closed System+ for perfect results everytime along with the unique space-saving disappearing door and fully automatic cleaning option. We will demonstrate bulk cooking, crisp and tasty function and how to get the most out of the Convotherm combi-steamer. Appealing to a large number of foodservice sectors, the demonstration is ideal for a wide range of food service outlets from the independent cafe/restaurant,  school meals through to delivering banqueting solutions and fine dining. We have a Convotherm oven to meet every need. 

The masterclass will allow you to see the equipment in action, sample all of the food produced and have the opportunity to speak with the culinary and sales team who will be able to answer any questions on the equipment demonstrated. 

Masterclass Itinery 
10 - 12.30
  • Demonstration of the Merrychef ovens and Convotherm Combination steamer ovens combined.
  • Introduction to the equipment, how they function and then a showcase of the different styles of food that can be cooked from breakfast items, hand-held snacks to main meals.
There will be an opportunity to ask questions throughout the session and gain an insight into how our equipment can support your business. 

Convotherm combi ovens Masterclass
Merrychef High Speed Cooking Masterclass

Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree

Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service:

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